Hotel Rules & Policies

Welcome to Blen Plaza Hotel. To ensure a pleasant and safe stay for all our guests, we kindly ask you to adhere to the following rules and policies. By booking with us, you agree to comply with these guidelines.

                🛎️ General Policies

                1. Reservations & Payments
                A valid government-issued ID and credit card are required at check-in.
Prepayment or deposit may be required for certain bookings.

                2. Cancellation & Refunds
                Standard Rate: Free cancellation up to 48 hours before arrival. Late cancellations or no-shows will be charged 1 night's stay.
Non-Refundable Rate: Full prepayment required; no cancellations or modifications permitted.

🏨 Guest Policies

3. Occupancy & Visitors

Maximum room occupancy must not be exceeded (standard: 2 adults + 2 children).
Unregistered visitors are not permitted in guest rooms after 10:00 PM for security reasons.

4. Noise & Conduct

Quiet hours are from 10:00 PM to 7:00 AM. Excessive noise may result in penalties.
Disorderly conduct or property damage will lead to immediate termination of stay without refund.

5. Smoking Policy

Blen Plaza Hotel is a 100% smoke-free property.
Smoking (including e-cigarettes) is prohibited in all rooms.

6. Pets

Pets are not allowed (service animals exempt).

🔒 Safety & Security

7. Valuables & Lost Items

The hotel is not responsible for lost, stolen, or damaged personal items.
Safe deposit boxes are available at the front desk.

8. Damage to Property

Guests are liable for any damage caused to hotel property.

9. Fire & Emergency Procedures

Tampering with fire alarms is strictly prohibited.
Familiarize yourself with emergency exits upon arrival.

🍽️ Dining & Amenities

10. Breakfast & Restaurant Policies

Breakfast is served from 7:00 AM to 10:00 AM.